Installation of our Cenareo application is fast and only takes a few minutes. To do so, you will need to connect to the internet to download the application and follow the steps below to make sure the application is working properly.
Before changing the current configuration, check that your screen model is compatible, for optimal performance, your system should be:
Tizen version 4.0 or higher, SSSP 6.0.0
You can find this information on the Samsung Support site by specifying your screen model.
Press “Menu”, select “Network” and go to the “Open Network Settings” section and choose the Wired and Wireless connection.
Option: Connect to the RM Server connection. Select “skip” to skip this step.
Check that the “MagicInfo” launcher is disabled to allow installation of an application with the “URL Launcher”:
Open the quick menu from the “Home” button on your remote control, then select “URL Launcher Settings”.
In this menu, select “Install Web App” to enter a URL link.
Enter “https://get.cenareo.com/tizen” and confirm by clicking on “Done”. Installation may take several minutes.
Once downloaded and installed, the application will launch. If this does not happen, you can navigate to “Applications” via the “Home” button and manually run the Cenareo application.
If your screen has already been pre-configured on our platform, you will see a 'loading' or 'no content’ message - in this case please go on to the 'Connecting to our platform' section, otherwise follow the steps below.
When you first start up the application, the screen provides this unique 8-character identification code, which allows you to link your Android screen to a screen on the Cenareo platform. Write the code down, because you will need it in the next step.
You can then restart the screen.
A loading time is required (which may take several minutes) before the screen is operational during which time your screen will display the message: “loading in progress”.
If you have already scheduled content, the content will be displayed,
otherwise, a new message on the screen indicates that no content is displayed: this means that the screen is properly registered and you can log in to manage.cenareo.com to start scheduling content.